WEBSITE TERMS & CONDITIONS

Effective Date: June 2026

Welcome to NorthStar Self Storage – Monroe (“NorthStar,” “we,” “our,” or “us”). By accessing this website, renting a storage unit, reserving a vehicle storage space, or using our online services, you agree to these Terms and Conditions.

Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You may not:

  • Use the website for fraudulent purposes
  • Attempt unauthorized access to facility systems
  • Interfere with website functionality
  • Submit false information during reservations or rentals

Storage Rentals

All rentals are subject to:

  • Unit availability
  • Completion of rental agreements
  • Verification of identity
  • Payment of required fees

Submitting a reservation does not guarantee occupancy until all rental requirements are completed.

Pricing

Prices, promotions, fees, and availability may change without notice. Promotional rates may be limited to new customers and may expire after a specified promotional period.

Access

Access hours may be modified due to:

  • Maintenance
  • Security concerns
  • Severe weather
  • Emergencies

NorthStar reserves the right to restrict access when necessary to protect customers and property.

Vehicle Storage

Customers storing vehicles must maintain:

  • Proper registration where required
  • Valid ownership documentation
  • Compliance with all applicable laws

Abandoned or improperly stored vehicles may be subject to removal as permitted by law.

Limitation of Liability

NorthStar Self Storage is not responsible for:

  • Theft
  • Fire
  • Flood
  • Weather damage
  • Rodent or pest damage
  • Acts of God
  • Damage caused by third parties

Customers are responsible for obtaining insurance coverage for stored property.

Website Information

While we strive for accuracy, we do not guarantee that all information on the website is complete, current, or error-free.

Governing Law

These Terms shall be governed by the laws of the State of Louisiana.

Contact Information

NorthStar Self Storage – Monroe
100 Martinez Drive, Monroe, Louisiana 71203
(318) 433-4443
monroe@northstarstoragegroup.com