PRIVACY POLICY
Effective Date: June 2026
NorthStar Self Storage – Monroe respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
Personal Information
- Name
- Address
- Phone number
- Email address
- Driver’s license information
- Vehicle information
- Payment information
Website Information
- IP address
- Browser type
- Device information
- Website usage data
How We Use Information
We use information to:
- Process rentals
- Manage customer accounts
- Process payments
- Provide customer support
- Send account notifications
- Improve website functionality
- Comply with legal requirements
Payment Information
Payment information is processed through secure third-party payment processors. NorthStar does not store full credit card information on its servers.
Information Sharing
We do not sell customer information. Information may be shared with:
- Payment processors
- Storage management software providers
- Government agencies when required by law
- Collection agencies for delinquent accounts
Cookies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. Users may adjust browser settings to disable cookies.
Data Security
We implement commercially reasonable safeguards to protect customer information. However, no electronic system can be guaranteed completely secure.
Your Rights
Customers may request updates or corrections to personal information by contacting us.
Contact
Questions regarding privacy may be directed to: monroe@northstarstoragegroup.com