Frequently asked questions

Learn more about
our storage units in Monroe, LA

RV & Boat Storage

Secure outdoor parking for recreational vehicles.

6AM – 10PM Access

Access your unit and vehicles daily from 6:00 AM to 10:00 PM.

Flexible Leases

Month-to-month rentals with no long-term contracts.

Great Location

Conveniently located at 100 Martinez Drive in Monroe.

Gated Keypad Access

Secure access-controlled entry for authorized tenants.

Book Your Unit Online

Rent your unit online 24/7 and start storing immediately.

24/7 Video Surveillance

Fully fenced and monitored for your peace of mind.

Tenant Protection

Member Insurance is available and required for all members.

Frequently asked questions

Learn more about self-storage in Your Location

Making self storage simple.

Tenants can access their storage units and vehicle parking spaces daily from 6:00 AM to 10:00 PM.

You can reserve and rent a unit online 24/7 through our website. Select your unit size, complete the rental agreement, and move in quickly and conveniently.

We offer a variety of storage unit sizes, including:

  • 5×5 Storage Units
  • 5×10 Storage Units
  • 10×10 Storage Units
  • 10×15 Storage Units
  • 10×25 Storage Units

If you’re unsure which size is right for you, our team can help you choose the best option.

Yes. We offer outdoor parking for:

  • Cars
  • Pickup Trucks
  • Work Vehicles
  • Commercial Vehicles
  • Trailers
  • Boats
  • RVs
  • Campers

Our vehicle storage options provide a secure and affordable solution for both personal and business use.

Security is one of our highest priorities. Our facility features:

  • Gated access
  • Video surveillance
  • Well-lit areas
  • Perimeter security measures
  • Professional facility management

While no storage facility can guarantee against all risks, we continuously invest in security enhancements to help protect our customers’ property.

Yes. All rentals are month-to-month, giving you flexibility without long term commitments.

Absolutely. Our online rental platform allows you to:

  • View available units
  • Reserve a unit
  • Complete rental paperwork
  • Make payments
  • Manage your account

All from your computer or mobile device.

Many customers can move in the same day they rent online, depending on unit availability.

No. We offer flexible month-to-month rentals with no long-term lease requirements.

You may store most household and business items, including:

  • Seasonal decorations
  • Furniture
  • Appliances
  • Boxes
  • Inventory
  • Business records
  • Tools
  • Equipment

For the safety of all customers, the following items are prohibited:

  • Hazardous materials
  • Flammable liquids
  • Firearms not stored in accordance with applicable laws
  • Explosives
  • Illegal substances
  • Perishable food
  • Live animals
  • Stolen property

Please contact us if you have questions about a specific item.

Yes. Many local businesses use NorthStar Self Storage for:

  • Inventory storage
  • Contractor equipment
  • Tools and supplies
  • Business records
  • Fleet and vehicle storage

Our facility is an affordable alternative to larger commercial warehouse space.

Yes. We offer long-term and short-term storage options for boats, RVs, campers, trailers, and other recreational vehicles.

We accept:

  • Visa
  • Mastercard
  • Discover
  • American Express
  • ACH/Bank Draft (if enabled)

Payments can be made online through your tenant portal.

Yes. AutoPay is available and recommended to ensure your account remains current and to avoid late fees.

If a payment is missed, late fees may apply in accordance with your rental agreement. We encourage customers to enroll in AutoPay and contact us immediately if they experience any payment issues.

At NorthStar we have Member Insurance and it’s required for all members.

We do not currently sell locks for moving supplies.

Only authorized individuals listed on the rental agreement may access your unit unless prior arrangements are made with management.

A valid government-issued photo ID is required for all rentals.

Simply notify us according to the terms of your rental agreement, remove your belongings, and leave the unit clean and empty.

NorthStar Self Storage is a veteran-owned business committed to providing secure storage, responsive customer service, and a professional rental experience. Customers choose us for:

  • Continuous facility improvements
  • Veteran-owned and operated
  • Convenient Monroe location
  • Secure gated access
  • Video surveillance
  • Online rentals and payments
  • Vehicle, boat, and RV storage
  • Month-to-month flexibility
  • Local customer support

We periodically offer move-in specials and promotional pricing. Visit our website or contact us for current offers and availability.

Phone: (318) 433-4443
Email: monroe@northstarstoragegroup.com
Address: 100 Martinez Drive, Monroe, LA 71203
Our team is happy to assist with unit selection, pricing, vehicle storage options, and move-in questions.

Experience the NorthStar Difference Today

Ready to reserve your clean, secure, and affordable storage unit in Monroe? Rent online in minutes or contact our local team for assistance.

Rent Now (318) 433-4443